These Terms and Conditions ("Agreement") govern the provision of services ("Services") by [Your Company Name] ("Company"), to you ("Client"). By accessing or using any of the Services provided by the Company, you agree to be bound by this Agreement.
1. Service Description:
This section provides a comprehensive list of the services your company offers to clients. It includes:
24/7 Customer Support & Service:
Details the round-the-clock availability of support services to assist clients with any inquiries or issues they may have.
HR Resources and Recruiting:
Explains the provision of human resources services, including recruitment assistance, HR consulting, and related support.
Quality Assurance Testing:
Outlines the process of ensuring the quality and reliability of products or services offered by conducting thorough testing procedures.
UI/UX Designing:
Describes the creation and enhancement of user interfaces and user experiences to optimize customer satisfaction and usability.
Web Application Development:
Covers the design, development, and deployment of web-based applications tailored to the client's specific needs.
AML/KYC Compliance:
Addresses adherence to Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations, ensuring legal compliance and risk mitigation.
2. Service Provision:
This section outlines how your company will deliver the services to clients: Skill and Care: States that services will be provided with reasonable skill and care, meeting industry standards. Subcontracting: Indicates that your company reserves the right to subcontract certain tasks to third parties, ensuring that subcontractors meet required standards. Client Cooperation: Requires clients to cooperate with your company by providing necessary information and materials within a reasonable timeframe to facilitate service delivery.
3. Payment:
This section addresses payment terms and conditions: Payment Terms: Specifies the agreed-upon payment terms, such as billing cycles, invoicing procedures, and accepted payment methods. Late Payments: States the consequences of late payments, including potential suspension or termination of services. Tax Responsibility: Clarifies that clients are responsible for any applicable taxes associated with the services provided.
4. Intellectual Property:
This section discusses ownership of intellectual property rights: Ownership: Asserts that all intellectual property rights in deliverables produced during service provision remain vested in your company unless otherwise agreed upon. License: Grants your company a non-exclusive, royalty-free license to use materials provided by the client for the purpose of delivering services.
5. Confidentiality:
This section addresses confidentiality obligations: Confidential Information: Defines the types of information considered confidential, such as trade secrets, business plans, and financial data. Obligation: Requires both parties to keep confidential information disclosed during service provision confidential, even after the termination of the agreement.
6. Limitation of Liability:
This section limits the company's liability for damages: Exclusion of Damages: States that the company shall not be liable for indirect, incidental, or consequential damages arising from service provision. Liability Cap: Sets a maximum limit on the company's liability, typically based on the total fees paid by the client over a specific period.
7. Termination:
This section covers conditions for terminating the agreement: Termination Clause: Specifies conditions under which either party may terminate the agreement, such as breach of contract or non-payment. Payment Upon Termination: Outlines the client's obligation to pay any outstanding fees for services provided up to the termination date.
8. Governing Law and Jurisdiction:
This section determines applicable laws and jurisdiction: Governing Law: Specifies the laws of the jurisdiction that will govern the agreement. Jurisdiction: Designates the courts or arbitration forums that will have jurisdiction over disputes arising from the agreement.
9. Entire Agreement:
This section confirms that the agreement contains the entire understanding between the parties: Supersedence: States that the agreement supersedes all prior agreements, representations, and understandings, whether written or oral. By accepting these Terms and Conditions, the Client acknowledges that they have read, understood, and agreed to be bound by all terms and conditions herein.